Privacy Policy

Information of the owner of the website

JOSE JACO FRIEDRICH MÜLLER with NIF X1660504L and address at C/ HOSPITAL, 11, GANDIA (VALENCIA), 46701 and communication mail to INFO@INDIANATOURSVALENCIA.COM

Data Protection Officer

The owner is responsible for the personal data that is collected by browsing and using this website in accordance with the requirements established by the REGULATION (EU) 2016 / 679 regarding the protection of data of natural persons as well as in accordance with the Law 34/2002 of July 11 on Services of the Information Society and Electronic Commerce (LSSI-CE) .

By using this website, we understand that you have read and understood the information that is exposed in relation to the treatment of your personal data.

Privacy Policy

The person in charge applies the principle of active responsibility in the processing of personal data, maintaining a constant update and promotion of the continuous improvement of the data protection system in accordance with the legal requirements, guaranteeing in all cases:

  • respect for the freedoms and fundamental rights of natural persons
  • that the data is processed lawfully, fairly and transparently
  • that the data processed is accurate, adequate, relevant and limited in relation to the purposes for which they are collected
  • that the purposes for which they are collected are explicit and legitimate and that they are not processed in a manner incompatible with those purposes

The purpose of this document is to inform users about what we do with their personal data, how they are collected, what they are used for, their rights, as well as all the information

legal requirement established by current regulations.

Data collected, purpose and legality

The personal data processed are those provided by users through the forms available on this website and are the minimum required to be able to:

*send you information about our services

* Answer queries.

*process reservations, as well as being able to prepare the corresponding tickets or invoices, inform about the status of the reservations, attend to claims and any other management derived from the provision of the service carried out through this website.

These purposes are based on legal principles of data processing collected by current regulations: for the execution of the provision of a service to users, for the fulfillment of legal obligations, for legitimate interest and with the consent of users.

webforms

The personal data collected through the     contact web form They are used to be able to attend to any query that the user makes through it.

All customers and participants in a product or service of JOSE JACO FRIEDERICH MÜLLER authorizes the processing of your personal image (photographs, videos and/or recorded voice) in part or in full for the purpose of promoting the products or services of JOSE JACO FRIEDERICH MÜLLER subsequently in promotional and marketing media, such as brochures, web pages and portals, social networks, reports in magazines, newspapers, television or radio programs, or others, being able to exercise their rights of access, opposition, rectification, deletion, limitation and portability, by writing to the following Address: JOSE JACO FRIEDRICH MÜLLER residing in C/ HOSPITAL, 11, GANDIA (VALENCIA), 46301 and email communications INFO@INDIANATOURSVALENCIA.COM

The personal data collected in the reservation form They have the purpose of processing the necessary data for the correct management of your reservations.

The treatment of the data is legitimized by the consent that you give us by expressly accepting the treatment conditions informed through this privacy policy.

Recipients of the data

The personal data obtained through the web forms are recorded and stored in electronic media controlled and supervised by the data controller.

Your personal data will not be communicated to third parties, with the exception that said communication of data is covered by a legal obligation or when for the correct provision of the service or the execution of the contract it is necessary to communicate your data to third parties to be able to make the payment ( payment gateways);

Redsys Processing Services, SL (“Redsys”), with address in Madrid, calle Francisco Sancha, number 12, and with CIF number B-85955367, which fully complies with current legislation on the protection of personal data and with the confidentiality commitments inherent to its activity. Redsys has adopted the necessary technical measures to maintain the required level of security. You can see their privacy policy at https:www.redsys.es/legal/20180223_politica_de_privacidad_web_publica_redsys.pdf

PayPal (Europe) S.à.rl et Cie, SCA (RCS Luxembourg B 118 349), whose privacy policy establishes the appropriate security measures for the correct treatment of the personal data of the users. You can see their privacy policy at

https://www.paypal.com/es/webapps/mpp/ua/privacy-full?locale.x=es_ES#1

For cases in which the communication of data to third parties is not covered by the legal bases established in the previous section, the communication of data to other recipients will only be made if the user has given their express consent.

Strict criteria are maintained for the selection of treatment managers and the contractual commitment with each of them to comply with and enforce the obligations established in terms of data protection.

In the event of international data transfers, JOSE JACO FRIEDRICH MÜLLER will guarantee that the transfer of your personal data is carried out in accordance with the applicable privacy laws and, in particular, that the necessary contractual, technical and organizational measures are applied, such as the standard contractual clauses approved by the European Commission.

You can obtain more information about the treatment of personal data of our organization by requesting it in the mail: INFO@INDIANATOURSVALENCIA.COM or by accessing through the following link:

https://www.accesousuario.com/protecciondedatos/rgpd/informacion_consentimientoAPI.php?codEmpresa=74522

Technical and organizational data protection measures

The media have the necessary technical and organizational measures that guarantee the confidentiality and conservation of personal data obtained through the web.

The personal data collected from the web is processed through HTML protocol with a valid SSL certificate.

The personnel involved in the data processing operations: access, editing, deletion, etc… is trained for it, trained and committed to this data protection policy.

Data retention

The personal data obtained through the contact form will be kept for the time necessary to attend to the request/query made.

The personal data obtained through the order form will be kept

as long as there is a contractual and/or commercial relationship with you or as long as you do not exercise your right to delete, cancel and/or limit the processing of your data.

Once the contractual relationship has expired, we will keep the information duly blocked, without giving it any use, as long as it may be necessary for the exercise or defense of claims or some type of judicial, legal or contractual responsibility may arise from its treatment, which must be attended to and for which recovery is necessary.

In the event that you have expressly accepted the sending of commercial information, we will keep your contact data until you notify us of your decision to cancel said commercial shipments.

Information about the existence of automated decisions (including profiling)

We do not normally make automatic decisions, but when we do we will make it clear that such a decision is being made. However, JOSE JACO FRIEDRICH MÜLLER collects several sections dedicated to the personalization of services in order to display personalized advertising when entering its website and also to send personalized communications.

JOSE JACO FRIEDRICH MÜLLER recognizes the possibility of profiling to improve its product offer or personalize the sending of commercial offers or give a more personalized treatment to the customer.

Opposition to data being processed for advertising purposes

If you gave your consent for them to use your data for advertising purposes and you do not wish to continue receiving advertising, you can revoke the consent given at any time and by sending an email to the email of the person in charge. INFO@INDIANATOURSVALENCIA.COM.

Privacy Policy Changes

We may modify the information contained in this Privacy and Cookies Policy when we deem it appropriate. In case we do, we will notify you in different ways through the Platform (for example, through a banner, a pop-up or a push notification), or we will even notify you to your email address when the change in question is significant for

with your privacy, so that you can review the changes, assess them and, where appropriate, oppose or unsubscribe from any service or functionality. In any case, we suggest that you review this Privacy and Cookies Policy from time to time in case there are minor changes or we introduce any interactive improvement.

Intellectual and industrial property

The design of the portal and its source codes, as well as the logos, brands and other distinctive signs that appear on it belong to (JOSE JACO FRIEDRICH MÜLLER) and are protected by the corresponding intellectual and industrial property rights.

Responsibility for the contents

JOSE JACO FRIEDRICH MÜLLER is not responsible for the legality of other third-party websites from which the portal can be accessed. Nor is it responsible for the legality of other third-party websites, which may be linked or linked from this portal.

JOSE JACO FRIEDRICH MÜLLER will not be responsible for the use that third parties make of the information published on the portal, nor for the damages suffered or economic losses that, directly or indirectly, produce or may produce economic, material or data damages, caused for the use of such information.

Reproduction of contents

By virtue of the provisions of the Intellectual Property Law, the reproduction, distribution and public communication of all or part of the contents of this web page, for commercial purposes in any medium, and by any technical means, are expressly prohibited, without the authorization of JOSE JACO FRIEDRICH MÜLLER.

Applicable law

JOSE JACO FRIEDRICH MÜLLER reserves the right to file civil or criminal actions that it deems necessary for the improper use of the website and its contents, or for the breach of these conditions.

The relationship between the user and JOSE JACO FRIEDRICH MÜLLER will be governed by the regulations in force and applicable in the national territory. If any controversy arises in relation to the interpretation and/or application of these conditions, the parties will submit the conflicts to the ordinary jurisdiction, submitting to the corresponding Judges and Courts according to Law.

We also inform you that there is a free out-of-court dispute resolution procedure accessible to all citizens, it is the European Union's online dispute resolution platform, accessible through the following link https://ec. europa.eu/consumers/odr/main/?event=main.home2.show.

Cookies

In the case of using "cookie" technology on the web, it has a specific section that informs you about its existence as well as its use policy. See the "Cookie Policy" section.

Otherwise, navigation cookies are not used.

Personal data of minors

This website is not intended for minor users. If you are a minor, please do not try to register as a user. If we discover that by mistake we have obtained personal information from a minor, we will remove such information as soon as possible.

Exercise of data protection rights

In accordance with the rights conferred by current regulations on the protection of personal data, the user may exercise the rights of access, rectification, limitation of treatment, deletion, portability and opposition to the processing of their data by directing their request to the indicated postal address or email INFO@INDIANATOURSVALENCIA.COM

For the exercise of rights, you must identify yourself by presenting your ID.

For any claim you can go to the same email indicated. You can also contact the Spanish Agency for Data Protection:        www.aepd.es

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